This is a podcast episode titled, The Difference Between Influence and Manipulation. The summary for this episode is: <p>What is the difference between influence and manipulation? Many people define them the same way—but that’s a mistake. They are fundamentally different. Bog Burg explains why in this episode of Negotiations Ninja. Bob Burg got his start as a radio broadcaster, had a stint on tv, and then dove into sales. He is the co-author of <a href= "https://www.amazon.com/Go-Giver-Expanded-Little-Powerful-Business/dp/1591848288"> The Go-Giver series</a>, written with John David Mann. They wrote the books in story-form to convey the idea of giving versus getting in sales. But they also talk about the difference between influence and manipulation. Listen to learn more!</p> <h2>Outline of This Episode</h2> <ul> <li>[2:18] The difference between influence and manipulation</li> <li>[6:18] Learn how to master your emotions</li> <li>[11:55] How to practice emotional management</li> <li>[15:11] The importance of having a mentor</li> <li>[16:54] See things from the other person’s perspective</li> <li>[22:23] The most influential thing you can do</li> <li>[24:17] Above all—communicate with empathy </li> </ul> <h2>Resources & People Mentioned</h2> <ul> <li><a href= "https://www.secondsale.com/i/the-art-of-talking-so-that-people-will-listen-getting-through-to-family-friends-business-associates/9780671761554?gclid=Cj0KCQjw59n8BRD2ARIsAAmgPmLaEzMXAhpJXAIbj5KJCJhkVaKbuvI2HGz1NYAMln5p_ondrzz8tjUaAvjFEALw_wcB" target="_blank" rel="noopener">The Art of Talking So That People Will Listen</a></li> <li><a href= "https://www.amazon.com/Go-Giver-Expanded-Little-Powerful-Business/dp/1591848288" target="_blank" rel="noopener">The Go-Giver</a></li> <li><a href= "https://www.amazon.com/Go-Givers-Sell-More-Bob-Burg/dp/1591843081/ref=pd_sbs_14_1/141-9574961-3332866?_encoding=UTF8&pd_rd_i=1591843081&pd_rd_r=79ee1a8a-2bae-4bb2-a1ec-5ed9221d61cd&pd_rd_w=7WlFB&pd_rd_wg=VhGDy&pf_rd_p=b65ee94e-1282-43fc-a8b1-8bf931f6dfab&pf_rd_r=TM1F42XRY8HBZQQBDQDT&psc=1&refRID=TM1F42XRY8HBZQQBDQDT" target="_blank" rel="noopener">Go-Givers Sell More</a></li> <li><a href= "https://www.amazon.com/Go-Giver-Leader-Little-Matters-Business/dp/039956294X" target="_blank" rel="noopener">The Go-Giver Leader</a></li> <li><a href= "https://www.amazon.com/Go-Giver-Influencer-Little-Story-Persuasive/dp/1591846374/ref=pd_sbs_14_3/141-9574961-3332866?_encoding=UTF8&pd_rd_i=1591846374&pd_rd_r=9564994d-33ee-4604-b1d1-e0aeb33fac7d&pd_rd_w=SxvUY&pd_rd_wg=e0YBB&pf_rd_p=b65ee94e-1282-43fc-a8b1-8bf931f6dfab&pf_rd_r=P9SNSBCTZ9P8WBVATN1X&psc=1&refRID=P9SNSBCTZ9P8WBVATN1X" target="_blank" rel="noopener">The Go-Giver Influencer</a></li> </ul> <h2>Connect with Bob Burg</h2> <ul> <li>The Go-Giver <a href="https://thegogiver.com/" target="_blank" rel="noopener">Website</a></li> <li>Bob’s <a href="https://burg.com/" target="_blank" rel= "noopener">Website</a></li> <li>Follow on <a href="https://www.facebook.com/burgbob/" target= "_blank" rel="noopener">Facebook</a></li> <li>Connect on <a href="https://www.linkedin.com/in/bobburg/" target="_blank" rel="noopener">LinkedIn</a></li> <li>Follow on <a href="https://twitter.com/BobBurg" target="_blank" rel="noopener">Twitter</a></li> </ul> <h2>Connect With Mark</h2> <ul> <li>Follow Negotiations Ninja on Twitter: <a href= "https://twitter.com/NegotiationPod" target="_blank" rel= "noopener">@NegotiationPod</a></li> <li>Connect with Mark <a href= "https://www.linkedin.com/in/markraffan/" target="_blank" rel= "noopener">on LinkedIn</a></li> <li>Follow Negotiations Ninja <a href= "https://www.linkedin.com/company/negotiations-ninja-podcast" target="_blank" rel="noopener">on LinkedIn</a></li> <li>Connect on Instagram: <a href= "https://www.instagram.com/negotiationpod/" target="_blank" rel= "noopener">@NegotiationPod</a></li> </ul> <p><a href="https://plinkhq.com/i/1300435924" target="_blank" rel= "noopener"><strong>Subscribe to Negotiations Ninja</strong></a></p>