This is a podcast episode titled, Resolving Conflict with Optimal Outcomes. The summary for this episode is: <p>Do you avoid resolving conflict in negotiations? Do you avoid any and all conflict in general? This is a common tendency and human nature for most, but not what you want to embrace to be a successful negotiator. In this episode of <em>Negotiations Ninja</em>, Dr. Jennifer Goldman-Wetzler shares some of her conflict resolution strategies that you can use to become aware of and change your own behaviors. Don’t miss her expertise and insight into resolving conflict. </p> <p>Dr. Jennifer Goldman-Wetlzer is the founder and CEO of the Alignment Strategies group. She holds a Ph.D. in Organizational Psychology from Columbia University—and is now a professor at the same university. She specializes in helping individuals and organizations find freedom from challenging conflict. She recently penned the book: <a href= "https://www.amazon.com/Optimal-Outcomes-Free-Yourself-Conflict/dp/0062893653" target="_blank" rel="noopener"><em>Optimal Outcomes: Free Yourself from Conflict at Work, at Home, and in Life</em></a><em>.</em></p> <h2>Outline of This Episode</h2> <ul> <li>[0:34] Introducing Dr. Jennifer Goldman-Wetzler </li> <li>[2:36] The relationship between conflict and negotiation</li> <li>[3:38] The #1 mistake people make when faced with conflict</li> <li>[5:25] Why do negotiators—and people in general—avoid conflict?</li> <li>[8:01] How your family of origin impacts your behavior</li> <li>[12:00] 8 Practices to use when you find yourself in conflict</li> <li>[22:51] Tactical advice on resolving conflict in the workplace</li> <li>[25:33] Sometimes conflict resolution is ended counter-culture behavior</li> <li>[27:13] Resolving conflict using Jennifer’s method isn’t for the faint of heart</li> </ul> <h2>Resources & People Mentioned</h2> <ul> <li><a href="https://youtu.be/0qFwKbpJLNM" target="_blank" rel= "noopener">TEDx Talk on Optimal Outcomes</a></li> <li>Book: <a href= "https://www.amazon.com/Optimal-Outcomes-Free-Yourself-Conflict/dp/0062893653" target="_blank" rel="noopener">Optimal Outcomes</a></li> <li><a href= "https://jengoldmanwetzler.com/optimal-outcomes-assessments/" target="_blank" rel="noopener">Optimal Outcomes Assessment</a></li> <li>OptimalOutcomesBook.com</li> </ul> <h2>Connect with Dr. Jennifer Goldman-Wetzler</h2> <ul> <li>Jennifer’s <a href="https://jengoldmanwetzler.com/" target= "_blank" rel="noopener">Website</a></li> <li>Connect on <a href= "https://www.linkedin.com/in/jen-goldman-wetzler/" target="_blank" rel="noopener">LinkedIn</a></li> <li>Follow on <a href="https://twitter.com/jgoldmanwetzler" target= "_blank" rel="noopener">Twitter</a></li> <li><a href="https://alignmentstrategiesgroup.com/" target="_blank" rel="noopener">Alignment Strategies Group</a></li> </ul> <h2>Connect With Mark</h2> <ul> <li>Follow Negotiations Ninja on Twitter: <a href= "https://twitter.com/NegotiationPod" target="_blank" rel= "noopener">@NegotiationPod</a></li> <li>Connect with Mark <a href= "https://www.linkedin.com/in/markraffan/" target="_blank" rel= "noopener">on LinkedIn</a></li> <li>Follow Negotiations Ninja <a href= "https://www.linkedin.com/company/negotiations-ninja-podcast" target="_blank" rel="noopener">on LinkedIn</a></li> <li>Connect on Instagram: <a href= "https://www.instagram.com/negotiationpod/" target="_blank" rel= "noopener">@NegotiationPod</a></li> </ul> <p><a href="https://plinkhq.com/i/1300435924" target="_blank" rel= "noopener"><strong>Subscribe to Negotiations Ninja</strong></a></p>