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Episode 191  |  36:36 min

Why Negotiators Must Employ Curiosity

Episode 191  |  36:36 min  |  02.01.2021

Why Negotiators Must Employ Curiosity

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This is a podcast episode titled, Why Negotiators Must Employ Curiosity. The summary for this episode is: Why is true curiosity so vital to a successful negotiation? How do you develop a curious and caring mind? How do you move beyond empathetic listening to helping your counterpart feel understood and valued? Dr. Mark Goulston joins me in this episode of Negotiations Ninja to share his valuable insight. This episode is jam-packed with actionable tips and strategies that you can employ today. Don’t miss it! Dr. Goulston is a former FBI and police hostage negotiation trainer. He’s also a psychiatrist with a focus on suicide prevention for 25+ years. He is the author of nine books, one of which is the #1 listening book on the planet: Just Listen. He is nothing short of a legend in his field and a viewpoint you cannot miss.
Takeaway 1 | 03:12 MIN
Dr. Mark Goulston’s background
Takeaway 2 | 01:59 MIN
American’s don’t like to listen
Takeaway 3 | 02:58 MIN
You have to learn to care
Takeaway 4 | 03:05 MIN
How to rewire yourself to listen
Takeaway 5 | 06:02 MIN
The magic paradox
Takeaway 6 | 01:20 MIN
The Miracle on 34th Street Sale
Takeaway 7 | 02:44 MIN
The HUVA Exercise
Takeaway 8 | 03:18 MIN
How to develop a deeper sense of curiosity
Takeaway 9 | 02:46 MIN
How to connect with Dr. Mark Goulston

Why is true curiosity so vital to a successful negotiation? How do you develop a curious and caring mind? How do you move beyond empathetic listening to helping your counterpart feel understood and valued? Dr. Mark Goulston joins me in this episode of Negotiations Ninja to share his valuable insight. This episode is jam-packed with actionable tips and strategies that you can employ today. Don’t miss it!

Dr. Goulston is a former FBI and police hostage negotiation trainer. He’s also a psychiatrist with a focus on suicide prevention for 25+ years. He is the author of nine books, one of which is the #1 listening book on the planet: Just Listen. He is nothing short of a legend in his field and a viewpoint you cannot miss.

Outline of This Episode

  • [2:57] Dr. Mark Goulston’s background
  • [6:22] American’s don’t like to listen
  • [8:07] You have to learn to care
  • [11:07] How to rewire yourself to listen
  • [15:48] The magic paradox
  • [21:51] The Miracle on 34th Street Sale
  • [23:23] The HUVA Exercise
  • [27:11] How to develop a deeper sense of curiosity
  • [31:40] How to connect with Dr. Mark Goulston

Resources & People Mentioned

Connect with Dr. Mark Goulston

Connect With Mark

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Dr. Mark Goulston
Psychiatrist + Author + Expert NegotiatorConnect on LinkedIn

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