This is a podcast episode titled, Negotiating Over Text, Email and Social Media. The summary for this episode is: <p>Negotiating over text, email, and social media is sadly becoming a reality that we must learn to navigate. So how do we work best with those text-based mediums in our negotiations? Mark Lowther—a negotiation and communication coach and former crisis and hostage negotiator—joins us in today's episode of Negotiations Ninja to share his tips and advice about managing negotiations in the new digital landscape.</p><h2>Outline of This Episode</h2><ul><li>[2:33] Learn more about Mark Lowther</li><li>[4:35] The drawbacks of negotiating over text</li><li>[8:01] The pros of negotiating over text</li><li>[9:26] How to learn active listening over text</li><li>[15:18] The importance of statement analysis&nbsp;</li><li>[20:27] The power of empathic statements</li><li>[23:14] What you should avoid negotiating over text</li><li>[26:16] How to connect with Mark Lowther</li></ul><h2>Resources &amp; People Mentioned</h2><ul><li><a href="https://www.amazon.com/Like-Switch-Influencing-Attracting-Winning/dp/1476754489" rel="noopener noreferrer" target="_blank">The Like Switch</a></li></ul><h2>Connect with Mark Lowther</h2><ul><li>Connect on&nbsp;<a href="https://www.linkedin.com/in/mark-lowther-13349337/" rel="noopener noreferrer" target="_blank">LinkedIn</a></li></ul><h2>Connect With Mark</h2><ul><li>Follow Negotiations Ninja on Twitter:&nbsp;<a href="https://twitter.com/NegotiationPod" rel="noopener noreferrer" target="_blank">@NegotiationPod</a></li><li>Connect with Mark&nbsp;<a href="https://www.linkedin.com/in/markraffan/" rel="noopener noreferrer" target="_blank">on LinkedIn</a></li><li>Follow Negotiations Ninja&nbsp;<a href="https://www.linkedin.com/company/negotiations-ninja-podcast" rel="noopener noreferrer" target="_blank">on LinkedIn</a></li><li>Connect on Instagram:&nbsp;<a href="https://www.instagram.com/negotiationpod/" rel="noopener noreferrer" target="_blank">@NegotiationPod</a></li></ul><p><a href="https://plinkhq.com/i/1300435924" rel="noopener noreferrer" target="_blank">Subscribe to Negotiations Ninja</a></p>