Episode Thumbnail
Episode 229  |  39:08 min

Become a Better Listener

Episode Thumbnail
Episode 229  |  39:08 min  |  06.14.2021

Become a Better Listener

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This is a podcast episode titled, Become a Better Listener. The summary for this episode is: <p>Dr. Mark Goulston is back by popular demand! In this episode of Negotiations Ninja, I chat with Dr. Goulston about becoming a better listener—which includes learning how to talk with people. Dr. Mark shares that there are four levels of talking to someone. You can talk&nbsp;<em>over</em>&nbsp;them,&nbsp;<em>at</em>&nbsp;them,&nbsp;<em>to</em>&nbsp;them, or&nbsp;<em>with&nbsp;</em>them. How do you know which you’re doing? What should you do instead? Learn more in this episode!</p><h2>Outline of This Episode</h2><ul><li>[1:26] Dr. Mark Goulston is back by popular demand!</li><li>[4:20] The HUVA exercise will change&nbsp;<em>everything</em></li><li>[8:34] What if you don’t add value to the conversation?</li><li>[10:24] The persuasion cycle: don’t move too fast</li><li>[12:50] The four levels of talking to someone</li><li>[23:16] How to delegate effectively</li><li>[27:46] How to get other people to excel emotionally</li><li>[29:35] You must adjust your tone for each person</li><li>[34:44] Learn more about Dr. Mark Goulston</li></ul><h2>Resources &amp; People Mentioned</h2><ul><li>Warren Bennis:&nbsp;<a href="https://en.wikipedia.org/wiki/Warren_Bennis" rel="noopener noreferrer" target="_blank">https://en.wikipedia.org/wiki/Warren_Bennis</a></li></ul><h2>Connect with Dr. Mark Goulston</h2><ul><li>Dr. Mark’s Website:&nbsp;<a href="https://markgoulston.com/" rel="noopener noreferrer" target="_blank">https://markgoulston.com/</a></li><li>LinkedIn Live Sessions:&nbsp;<a href="https://www.linkedin.com/search/results/all/?keywords=mark%20goulston%20no%20strings%20attached&amp;origin=GLOBAL_SEARCH_HEADER" rel="noopener noreferrer" target="_blank">https://www.linkedin.com/search/results/all/?keywords=mark%20goulston%20no%20strings%20attached&amp;origin=GLOBAL_SEARCH_HEADER</a></li><li>Podcast: My Wakeup Call:&nbsp;<a href="https://podcasts.apple.com/us/podcast/my-wakeup-call-with-dr-mark-goulston/id1439752757" rel="noopener noreferrer" target="_blank">https://podcasts.apple.com/us/podcast/my-wakeup-call-with-dr-mark-goulston/id1439752757</a></li><li>Just Listen:&nbsp;<a href="https://www.amazon.com/Just-Listen-Discover-Getting-Absolutely/dp/0814436471" rel="noopener noreferrer" target="_blank">https://www.amazon.com/Just-Listen-Discover-Getting-Absolutely/dp/0814436471</a></li><li>Connect on LinkedIn:&nbsp;<a href="https://www.linkedin.com/in/markgoulston/" rel="noopener noreferrer" target="_blank">https://www.linkedin.com/in/markgoulston/</a></li><li>Follow on Twitter:&nbsp;<a href="https://twitter.com/MarkGoulston" rel="noopener noreferrer" target="_blank">https://twitter.com/MarkGoulston</a></li></ul><h2>Connect With Mark</h2><ul><li>Follow Negotiations Ninja on Twitter:&nbsp;<a href="https://twitter.com/NegotiationPod" rel="noopener noreferrer" target="_blank">@NegotiationPod</a></li><li>Connect with Mark&nbsp;<a href="https://www.linkedin.com/in/markraffan/" rel="noopener noreferrer" target="_blank">on LinkedIn</a></li><li>Follow Negotiations Ninja&nbsp;<a href="https://www.linkedin.com/company/negotiations-ninja-podcast" rel="noopener noreferrer" target="_blank">on LinkedIn</a></li></ul><p><br></p>
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Dr. Mark Goulston
Doctor + Expert Listener
Member Marshall Goldsmith's 100 Coaches, Founding Member Newsweek Expert Forum, TEDx speaker - Host, No Strings Attached on LInkedin Live, Helping Leaders Overcome Any and All Psychological and Interpersonal Challenges.
Dr. Mark's Website